Training schedule

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FRONT OFFICE SYSTEMS: Cancellations & Late Patients

FRONT OFFICE SYSTEMS: Cancellations and Late Patients

Minimise disruption to your ideal day by preventing cancellations and keeping your patients and team happy too. Support your team to manage cancellations effectively through the use of protocols, and transform your regularly late patients into punctual patients.

1 hour

$149.00 excl. GST

1 PD points

RECALL SYSTEMS: Maximising a Hygiene / OHT Department

RECALL SYSTEMS: Maximising a Hygiene / OHT Department

Having a hygienist/OHT can be a great source of relief for a Dentist, but it can be fraught with cancellations and no shows. Discover the systems and communication skills to maximise collaboration between the Dentist and the Hygienist / OHT to set yourselves up for success!

2 hours

$279.00 excl. GST

2 PD points

BPPS: Best Practice Phone Skills

HR SYSTEMS: Inductions and Onboarding


Infection Prevention Part 1: Compliance

It’s crucial to protect our patients, ourselves and the practice. At this Live Online Training session we detail the current essential guidelines and regulations to Get Safe, Be Safe and Stay Safe.

1.5 hours

$219.00 excl. GST

1.5 PD points

FRONT OFFICE SYSTEMS: Appointment Book Scheduling

RECALL SYSTEMS: Recall Systems

HR SYSTEMS: Recruitment

INFECTION PREVENTION Part 2: Standard Precautions

Infection Prevention Part 2: Standard Precautions

Standard Precautions make up an integral part in maintaining effective Infection Prevention management so that your entire practice is always safe and compliant. To achieve this, every practice needs to implement consistent processes so that everyone is always doing the right thing.

1.5 hours

$219.00 excl. GST

1.5 PD points

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