Upcoming training & events

Prime’s goal has always been to reduce stress in dental practices. It’s our mission to help you implement and improve best practice systems, in every facet of running a dental practice.

Part of this means making education available to anyone, in dental practices of any size, anywhere.

Don’t even leave your practice

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Live online events

February 2019

26

Feb
$232.50
2.5PD points

Tue 26 Feb 2019

9:00 AM - 11:30 AM (2 hours 30 minutes)

  • Live online
  • $232.50

Tue 26 Feb 2019

9:00 AM - 11:30 AM (2 hours 30 minutes)

Part 2 of 2 When a prospective patient calls your practice, there is still a lot of work required to get them on-board as a new patient. Without training, inbound calls in a busy practice may often be treated as an unwelcome interruption to the front office’s day.

Register More Information

26

Feb
$232.50
2.5PD points

Tue 26 Feb 2019

1:00 PM - 3:30 PM (2 hours 30 minutes)

  • Live online
  • $232.50

Tue 26 Feb 2019

1:00 PM - 3:30 PM (2 hours 30 minutes)

Part 2 of 2 When a prospective patient calls your practice, there is still a lot of work required to get them on-board as a new patient. Without training, inbound calls in a busy practice may often be treated as an unwelcome interruption to the front office’s day.

Register More Information

March 2019

HR: Recruitment

Live online

19

Mar
$159.00
1.5PD points

Tue 19 Mar 2019

11:30 AM - 1:00 PM (1 hour 30 minutes)

  • Live online
  • $159.00

Tue 19 Mar 2019

11:30 AM - 1:00 PM (1 hour 30 minutes)

Learn how to analyse the need for new team members, and how to find and hire the right person for the job.

Register More Information

21

Mar
$159.00
1.5PD points

Thu 21 Mar 2019

9:30 AM - 11:00 AM (1 hour 30 minutes)

  • Live online
  • $159.00

Thu 21 Mar 2019

9:30 AM - 11:00 AM (1 hour 30 minutes)

Control your appointment book so that it’s an ideal day at the practice every day. Discover the difference that pre-blocking and running on time will make to your patient experience. Learn the best practices that will best support your patient booking needs.

Register More Information

21

Mar
$109.00
1PD points

Thu 21 Mar 2019

11:30 AM - 12:30 PM (1 hour)

  • Live online
  • $109.00

Thu 21 Mar 2019

11:30 AM - 12:30 PM (1 hour)

Build enthusiasm, generate commitment and inspire your team by learning how to conduct a well-facilitated daily meeting that will improve team work and the effectiveness of internal communications.

Register More Information

21

Mar
$109.00
1PD points

Thu 21 Mar 2019

1:30 PM - 2:30 PM (1 hour)

  • Live online
  • $109.00

Thu 21 Mar 2019

1:30 PM - 2:30 PM (1 hour)

Minimise disruption to your ideal day by preventing cancellations and keeping your patients and team happy too. Support your team to manage cancellations effectively through the use of protocols, and transform your regularly late patients into punctual patients.

Register More Information

Handling Emergencies

Live online

21

Mar
$109.00
1PD points

Thu 21 Mar 2019

3:00 PM - 4:00 PM (1 hour)

  • Live online
  • $109.00

Thu 21 Mar 2019

3:00 PM - 4:00 PM (1 hour)

Identify the clear objectives of an Emergency Appointment to ensure your Front Office Team can take control of such situations effectively whilst maximising patient care.

Register More Information

Recall Systems

Live online

26

Mar
$255.00
2.5PD points

Tue 26 Mar 2019

12:00 PM - 2:30 PM (2 hours 30 minutes)

  • Live online
  • $255.00

Tue 26 Mar 2019

12:00 PM - 2:30 PM (2 hours 30 minutes)

Find out why we call it Active Maintenance, how it can transform your practice, and enhance the ongoing oral health of your patients.

Register More Information

28

Mar
$109.00
1PD points

Thu 28 Mar 2019

11:00 AM - 12:00 PM (1 hour)

  • Live online
  • $109.00

Thu 28 Mar 2019

11:00 AM - 12:00 PM (1 hour)

All the tools and systems you'll need to set your new team members up for success!

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28

Mar
$109.00
1PD points

Thu 28 Mar 2019

1:00 PM - 2:00 PM (1 hour)

  • Live online
  • $109.00

Thu 28 Mar 2019

1:00 PM - 2:00 PM (1 hour)

Learn exactly how to set expectations and use competencies as key measures of success!

Register More Information

April 2019

2

Apr
$232.50
2.5PD points

Tue 2 Apr 2019

9:00 AM - 11:30 AM (2 hours 30 minutes)

  • Live online
  • $232.50

Tue 2 Apr 2019

9:00 AM - 11:30 AM (2 hours 30 minutes)

PART 1 of 2 When a prospective patient calls your practice, there is still a lot of work required to get them on-board as a new patient. Without training, inbound calls in a busy practice may often be treated as an unwelcome interruption to the front office’s day.

Register More Information

2

Apr
$232.50
2.5PD points

Tue 2 Apr 2019

1:00 PM - 3:30 PM (2 hours 30 minutes)

  • Live online
  • $232.50

Tue 2 Apr 2019

1:00 PM - 3:30 PM (2 hours 30 minutes)

PART 1 of 2 When a prospective patient calls your practice, there is still a lot of work required to get them on-board as a new patient. Without training, inbound calls in a busy practice may often be treated as an unwelcome interruption to the front office’s day.

Register More Information

9

Apr
$232.50
2.5PD points

Tue 9 Apr 2019

9:00 AM - 11:30 AM (2 hours 30 minutes)

  • Live online
  • $232.50

Tue 9 Apr 2019

9:00 AM - 11:30 AM (2 hours 30 minutes)

Part 2 of 2 When a prospective patient calls your practice, there is still a lot of work required to get them on-board as a new patient. Without training, inbound calls in a busy practice may often be treated as an unwelcome interruption to the front office’s day.

Register More Information

9

Apr
$232.50
2.5PD points

Tue 9 Apr 2019

1:00 PM - 3:30 PM (2 hours 30 minutes)

  • Live online
  • $232.50

Tue 9 Apr 2019

1:00 PM - 3:30 PM (2 hours 30 minutes)

Part 2 of 2 When a prospective patient calls your practice, there is still a lot of work required to get them on-board as a new patient. Without training, inbound calls in a busy practice may often be treated as an unwelcome interruption to the front office’s day.

Register More Information

Handling Emergencies

Live online

11

Apr
$109.00
1PD points

Thu 11 Apr 2019

9:30 AM - 10:30 AM (1 hour)

  • Live online
  • $109.00

Thu 11 Apr 2019

9:30 AM - 10:30 AM (1 hour)

Identify the clear objectives of an Emergency Appointment to ensure your Front Office Team can take control of such situations effectively whilst maximising patient care.

Register More Information

11

Apr
$159.00
1.5PD points

Thu 11 Apr 2019

11:00 AM - 12:30 PM (1 hour 30 minutes)

  • Live online
  • $159.00

Thu 11 Apr 2019

11:00 AM - 12:30 PM (1 hour 30 minutes)

Control your appointment book so that it’s an ideal day at the practice every day. Discover the difference that pre-blocking and running on time will make to your patient experience. Learn the best practices that will best support your patient booking needs.

Register More Information

11

Apr
$109.00
1PD points

Thu 11 Apr 2019

1:30 PM - 2:30 PM (1 hour)

  • Live online
  • $109.00

Thu 11 Apr 2019

1:30 PM - 2:30 PM (1 hour)

Build enthusiasm, generate commitment and inspire your team by learning how to conduct a well-facilitated daily meeting that will improve team work and the effectiveness of internal communications.

Register More Information

11

Apr
$109.00
1PD points

Thu 11 Apr 2019

3:00 PM - 4:00 PM (1 hour)

  • Live online
  • $109.00

Thu 11 Apr 2019

3:00 PM - 4:00 PM (1 hour)

Minimise disruption to your ideal day by preventing cancellations and keeping your patients and team happy too. Support your team to manage cancellations effectively through the use of protocols, and transform your regularly late patients into punctual patients.

Register More Information

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