Upcoming training & events

Prime’s goal has always been to reduce stress in dental practices. It’s our mission to help you implement and improve best practice systems, in every facet of running a dental practice.

Part of this means making education available to anyone, in dental practices of any size, anywhere.

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Live online events

June 2019

6

Jun
$322.50 excl. GST
2.5PD points

Thu 6 Jun 2019

9:00 AM - 11:30 AM (2 hours 30 minutes)

  • Live online
  • $322.50 excl. GST

Thu 6 Jun 2019

9:00 AM - 11:30 AM (2 hours 30 minutes)

PART 1 of 2 When a prospective patient calls your practice, there is still a lot of work required to get them on-board as a new patient. Without training, inbound calls in a busy practice may often be treated as an unwelcome interruption to the front office’s day.

Register More Information

6

Jun
$322.50 excl. GST
2.5PD points

Thu 6 Jun 2019

1:00 PM - 3:30 PM (2 hours 30 minutes)

  • Live online
  • $322.50 excl. GST

Thu 6 Jun 2019

1:00 PM - 3:30 PM (2 hours 30 minutes)

PART 1 of 2 When a prospective patient calls your practice, there is still a lot of work required to get them on-board as a new patient. Without training, inbound calls in a busy practice may often be treated as an unwelcome interruption to the front office’s day.

Register More Information

13

Jun
$322.50 excl. GST
2.5PD points

Thu 13 Jun 2019

9:00 AM - 11:30 AM (2 hours 30 minutes)

  • Live online
  • $322.50 excl. GST

Thu 13 Jun 2019

9:00 AM - 11:30 AM (2 hours 30 minutes)

Part 2 of 2 When a prospective patient calls your practice, there is still a lot of work required to get them on-board as a new patient. Without training, inbound calls in a busy practice may often be treated as an unwelcome interruption to the front office’s day.

Register More Information

13

Jun
$322.50 excl. GST
2.5PD points

Thu 13 Jun 2019

1:00 PM - 3:30 PM (2 hours 30 minutes)

  • Live online
  • $322.50 excl. GST

Thu 13 Jun 2019

1:00 PM - 3:30 PM (2 hours 30 minutes)

Part 2 of 2 When a prospective patient calls your practice, there is still a lot of work required to get them on-board as a new patient. Without training, inbound calls in a busy practice may often be treated as an unwelcome interruption to the front office’s day.

Register More Information

Tue 18 Jun 2019

9:00 AM - 10:00 AM (1 hour)

  • Live online
  • Free

Tue 18 Jun 2019

9:00 AM - 10:00 AM (1 hour)

Who should attend: Front Office Team, Practice Managers, Practice Owners.

Join waiting list More Information

18

Jun
$219.00 excl. GST
1.5PD points

Tue 18 Jun 2019

12:00 PM - 1:30 PM (1 hour 30 minutes)

  • Live online
  • $219.00 excl. GST

Tue 18 Jun 2019

12:00 PM - 1:30 PM (1 hour 30 minutes)

Learn how to analyse the need for new team members, and how to find and hire the right person for the job.

Register More Information

19

Jun
$149.00 excl. GST
1PD points

Wed 19 Jun 2019

9:30 AM - 10:30 AM (1 hour)

  • Live online
  • $149.00 excl. GST

Wed 19 Jun 2019

9:30 AM - 10:30 AM (1 hour)

Build enthusiasm, generate commitment and inspire your team by learning how to conduct a well-facilitated daily meeting that will improve team work and the effectiveness of internal communications.

Register More Information

19

Jun
$149.00 excl. GST
1PD points

Wed 19 Jun 2019

11:00 AM - 12:00 PM (1 hour)

  • Live online
  • $149.00 excl. GST

Wed 19 Jun 2019

11:00 AM - 12:00 PM (1 hour)

Minimise disruption to your ideal day by preventing cancellations and keeping your patients and team happy too. Support your team to manage cancellations effectively through the use of protocols, and transform your regularly late patients into punctual patients.

Register More Information

19

Jun
$149.00 excl. GST
1PD points

Wed 19 Jun 2019

1:00 PM - 2:00 PM (1 hour)

  • Live online
  • $149.00 excl. GST

Wed 19 Jun 2019

1:00 PM - 2:00 PM (1 hour)

Identify the clear objectives of an Emergency Appointment to ensure your Front Office Team can take control of such situations effectively whilst maximising patient care.

Register More Information

19

Jun
$219.00 excl. GST
1.5PD points

Wed 19 Jun 2019

2:30 PM - 4:00 PM (1 hour 30 minutes)

  • Live online
  • $219.00 excl. GST

Wed 19 Jun 2019

2:30 PM - 4:00 PM (1 hour 30 minutes)

Control your appointment book so that it’s an ideal day at the practice every day. Discover the difference that pre-blocking and running on time will make to your patient experience. Learn the best practices that will best support your patient booking needs.

Register More Information

25

Jun
$345.00 excl. GST
2.5PD points

Tue 25 Jun 2019

11:00 AM - 1:30 PM (2 hours 30 minutes)

  • Live online
  • $345.00 excl. GST

Tue 25 Jun 2019

11:00 AM - 1:30 PM (2 hours 30 minutes)

Find out why we call it Active Maintenance, how it can transform your practice, and enhance the ongoing oral health of your patients.

Register More Information

25

Jun
$279.00 excl. GST
2PD points

Tue 25 Jun 2019

2:30 PM - 4:30 PM (2 hours)

  • Live online
  • $279.00 excl. GST

Tue 25 Jun 2019

2:30 PM - 4:30 PM (2 hours)

Having a hygienist/OHT can be a great source of relief for a Dentist, but it can be fraught with cancellations and no shows. Discover the systems and communication skills to maximise collaboration between the Dentist and the Hygienist / OHT to set yourselves up for success!

Register More Information

27

Jun
$149.00 excl. GST
1PD points

Thu 27 Jun 2019

12:00 PM - 1:00 PM (1 hour)

  • Live online
  • $149.00 excl. GST

Thu 27 Jun 2019

12:00 PM - 1:00 PM (1 hour)

All the tools and systems you'll need to set your new team members up for success!

Register More Information

27

Jun
$149.00 excl. GST
1PD points

Thu 27 Jun 2019

2:00 PM - 3:00 PM (1 hour)

  • Live online
  • $149.00 excl. GST

Thu 27 Jun 2019

2:00 PM - 3:00 PM (1 hour)

Learn exactly how to set expectations and use competencies as key measures of success!

Register More Information

July 2019

16

Jul
$219.00 excl. GST
1.5PD points

Tue 16 Jul 2019

9:30 AM - 11:00 AM (1 hour 30 minutes)

  • Live online
  • $219.00 excl. GST

Tue 16 Jul 2019

9:30 AM - 11:00 AM (1 hour 30 minutes)

Control your appointment book so that it’s an ideal day at the practice every day. Discover the difference that pre-blocking and running on time will make to your patient experience. Learn the best practices that will best support your patient booking needs.

Register More Information

16

Jul
$149.00 excl. GST
1PD points

Tue 16 Jul 2019

11:30 AM - 12:30 PM (1 hour)

  • Live online
  • $149.00 excl. GST

Tue 16 Jul 2019

11:30 AM - 12:30 PM (1 hour)

Build enthusiasm, generate commitment and inspire your team by learning how to conduct a well-facilitated daily meeting that will improve team work and the effectiveness of internal communications.

Register More Information

16

Jul
$149.00 excl. GST
1PD points

Tue 16 Jul 2019

1:30 PM - 2:30 PM (1 hour)

  • Live online
  • $149.00 excl. GST

Tue 16 Jul 2019

1:30 PM - 2:30 PM (1 hour)

Minimise disruption to your ideal day by preventing cancellations and keeping your patients and team happy too. Support your team to manage cancellations effectively through the use of protocols, and transform your regularly late patients into punctual patients.

Register More Information

16

Jul
$149.00 excl. GST
1PD points

Tue 16 Jul 2019

3:00 PM - 4:00 PM (1 hour)

  • Live online
  • $149.00 excl. GST

Tue 16 Jul 2019

3:00 PM - 4:00 PM (1 hour)

Identify the clear objectives of an Emergency Appointment to ensure your Front Office Team can take control of such situations effectively whilst maximising patient care.

Register More Information

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