RECALL SYSTEMS: Recall Systems

Find out why we call it Active Maintenance, how it can transform your practice, and enhance the ongoing oral health of your patients.


Having solid recall systems benefits the patient and your practice. In this session we take a comprehensive look at the value of strong Recall Systems and how to implement these into your practice. Find out why, at Prime Practice, we call recalls “Active Maintenance” and learn:

  • The responsibilities of the team to create value for the patient by promoting regular visits to maintain oral health.

  • Systems and communication skills to support this preventive approach and have patients wanting to return every 6 months.

Audience: Dentist, Hygienist / Therapist, Practice Owner, Practice Manager, Dental Assistant / Nurse, Front Office Coordinator, suitable for the whole team of all practices - whether you have a Hygienist / Therapist or not.


Learning Objectives:

  1. Discover why we call it Active Maintenance and the impact the name has on your patients.

  2. Understand how an effective Active Maintenance system adds value for both your patients and your practice.

  3. Learn how to track for success to ensure your Active Maintenance system doesn’t skip a beat.


Live Online Training (LOT)

This Live Online Training course is run using an online training software called Zoom. You will be able to see and hear the presenters as well as view their presentation on the screen.

While you won’t need to use your webcam or your microphone, you will be engaged on various topics using the chat tool, question polls and other live online activities!


About Prime ACADEMY

All LOT is supported by the Prime ACADEMY, where you can review upcoming event sessions, pre and post readings, and complete quizzes, surveys and your certificate. 

Come back as often as you wish to review learning, keep your profile updated, reflect on the latest Prime news and connect in the discussion channels.


CPD Accreditation

Australian clinicians are required to make their own assessment as to the number of hours of Non-Scientific Continuing Education each course provides. This course is eligible for NZDA CPD points.

Prime Practice guarantees courses are compliant with the current Dental Board of Australia Guidelines on Continuing Professional Development.

* Number of accredited CPD hours depends on the length of the workshop.

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