Training schedule

Review our upcoming training below and then click a date to continue.

TIP: You can change your region by clicking 'MORE' in the menu

Clear filters

Live online events

Discount
Sold out
Places limited

FRONT OFFICE SYSTEMS: Cancellations & Late Patients

RECALL SYSTEMS: Maximising a Hygiene / OHT Department

RECALL SYSTEMS: Maximising a Hygiene / OHT Department

Having a hygienist/OHT can be a great source of relief for a Dentist, but it can be fraught with cancellations and no shows. Discover the systems and communication skills to maximise collaboration between the Dentist and the Hygienist / OHT to set yourselves up for success!

2 hours

$209.00

2 PD points

BPPS: Best Practice Phone Skills

BPPS: Best Practice Phone Skills Part 2

Part 2 of 2 When a prospective patient calls your practice, there is still a lot of work required to get them on-board as a new patient. Without training, inbound calls in a busy practice may often be treated as an unwelcome interruption to the front office’s day.

2.5 of 5 hours

$232.50

2.5 PD points

BPPS: Best Practice Phone Skills Part 1

PART 1 of 2 When a prospective patient calls your practice, there is still a lot of work required to get them on-board as a new patient. Without training, inbound calls in a busy practice may often be treated as an unwelcome interruption to the front office’s day.

2.5 of 5 hours

$232.50

2.5 PD points

HR SYSTEMS: Inductions and Onboarding

HR SYSTEMS: Induction and Onboarding

All the tools and systems you'll need to set your new team members up for success!

1 hour

$109.00

1 PD points

INFECTION PREVENTION Part 1: Compliance

Infection Prevention Part 1: Compliance

It’s crucial to protect our patients, ourselves and the practice. At this Live Online Training session we detail the current essential guidelines and regulations to Get Safe, Be Safe and Stay Safe.

1.5 hours

$159.00

1.5 PD points

FRONT OFFICE SYSTEMS: Appointment Book Scheduling

RECALL SYSTEMS: Recall Systems

HR SYSTEMS: Recruitment

HR SYSTEMS: Recruitment

Learn how to analyse the need for new team members, and how to find and hire the right person for the job.

1.5 hours

$159.00

1.5 PD points

No dates scheduled

INFECTION PREVENTION Part 2: Standard Precautions

Infection Prevention Part 2: Standard Precautions

Standard Precautions make up an integral part in maintaining effective Infection Prevention management so that your entire practice is always safe and compliant. To achieve this, every practice needs to implement consistent processes so that everyone is always doing the right thing.

1.5 hours

$159.00

1.5 PD points

FRONT OFFICE SYSTEMS: Huddles and Team Meetings

HR SYSTEMS: Reviews and Performance

HR SYSTEMS: Reviews and Performance

Learn exactly how to set expectations and use competencies as key measures of success!

1 hour

$109.00

1 PD points

INFECTION PREVENTION Part 3: Sterilisation

Infection Prevention Part 3: Sterilisation

All roads to becoming Compliant in the dental practice leads to sterilisation and how effectively your instruments and devices are reprocessed to stop the spread of infectious diseases. So, it is critical that everyone in the practice is trained up on sterilisation processes.

1.5 hours

$159.00

1.5 PD points

FRONT OFFICE SYSTEMS: Handling Emergencies

Bundles

Best Practice Phone Skills Training Bundle

Bundled Product Price: $548.00 AUD ex GST Audience: Practice Owner, Practice Manager, Dental Assistant / Nurse, Front Office Coordinator, anyone who answers the phone.

$395.00

HR Systems Training Bundle

Bundled Product Price: $439.00 AUD ex GST Audience: Practice Owners, Practice Managers, or anyone involved in the recruitment and development of new and existing team members.

$320.00

Press enter to see more results